Effective Date: [Dec 1st 2019]
We’re glad you chose to visit Flex Finance site! We care about your privacy and the information you share with us and want you to understand how we are using and protecting the information we collect about you. Flex Finance is respectful of data privacy and adopts best practice in compliance with applicable privacy law and regulations.
Flex Finance ("we," "us," or "our") is committed to maintaining the highest standards of privacy and data protection. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information when you visit our website and every site associated with our URL [Flexfinance.ai, blog.flexfinance.ai], use our mobile application, or engage with our services (collectively, the "Services").
The following policies and procedures are relevant to this document:
This Privacy Notice explains how Flex Finance uses the personal data we collect from you when you use our website.
Our Privacy Notice applies only to our website and not to other linked websites. For example, we link to our accounts on a number of social media platforms such as Facebook, Twitter, LinkedIn, Instagram and YouTube. We are not responsible for the privacy policies or content on third-party websites and encourage you to read the privacy notices of other websites you visit.
Flex Finance collects the following data:
We collect data and process data when you:
We use the personal data that we collect to communicate with you, deliver the services you signed up for, improve our service, and to present other information and business offers that may be of interest.
When you sign up on our platform, we ask you for your RC number, business name, name, contact telephone number and email address.
We use this information to provide you access to the platform. We may also email you several times after you signup in order to give you product updates. We will do this based on our legitimate interest in providing accurate information.
Your data is stored on our secured database provided by Amazon Web Services.
We do not use the information you provide to make any automated decisions that might affect you.
We keep your data for as long as you continue to use the platform. Your data is kept until you asked for them to be deleted. Only transactions data are kept based on the laws and regulations guiding the retention of such data.
Flex Finance processes your personal data in compliance with applicable data protection laws. In doing so, we rely on the following lawful bases:
We take appropriate technical and organizational measures to prevent loss, unauthorized access, misuse, modification or disclosure of information under our control. This includes the use of encryption, access controls and other forms of security to ensure that your data is protected. We require all parties including our staff and third-parties processing data on our behalf to comply with relevant policies and guidelines to ensure that information is protected in use, when stored and during transmission.
All Personal Information you provide to us is stored on our secure servers as well as secure physical locations and cloud infrastructure (where applicable) for the purposes of providing seamless services to you and to ensure business continuity. Whenever your information is transferred to other locations, Flex Finance will take all necessary steps to ensure that your data is handled securely and in accordance with this privacy policy.
We retain your data for as long as is necessary for the purpose(s) that it was collected. Storage of your data is also determined by legal, regulatory, administrative or operational requirements. We only retain information that allows us comply with legal and regulatory requests for certain data, meet business and audit requirements, respond to complaints and queries, or address disputes or claims that may arise. Data which is not retained is securely destroyed when it is identified that is no longer needed for the purposes for which it was collected.
You have the right to access, rectify, or erase your personal information, as well as the right to restrict or object to its processing. You may also have the right to data portability.
To use our services, you have to be at least 18. We do not collect and process data of individuals under the age of 18.
To comply to this policy, we ensure to verify your age when you provide us your verification details during onboarding.
When you use our website to browse our products and services and view the information, we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better. Some of the cookies we use are strictly necessary for our website to function, and we do not ask for your consent to place these on your computer. These cookies are shown below.
| COOKIE NAME | PURPOSE | FURTHER INFORMATION |
|---|---|---|
| mp_*_mixpanel | User experience | Mixpanel sets this cookie to determine how users use the website so that a good user experience can be provided. |
Table 1: Cookies (strictly necessary)
However, for those cookies that are useful but not strictly necessary we will always ask for your consent before placing them. These are:
| COOKIE NAME | PURPOSE | FURTHER INFORMATION |
|---|---|---|
| _ga | analytics | Contains a unique identifier used by Google Analytics to determine that two distinct hits belong to the same user across browsing sessions. |
| _fbp | analytics | Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website. |
| li_gc | advertisement | Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes. |
| YSC | analytics | This cookie is set by YouTube video service on pages with YouTube embedded videos to track views. |
Table 2: Cookies (ask for consent)
If you have any questions, concerns or complaints about Flex Finance personal data practices or this privacy policy, we encourage you to get in touch with our Data Protection Officer.
The contact information for Flex Finance’s Data Protection Officer is: abiodun@flexfinance.ai, you can also contact us on gethelp@flexfinance.ai
This policy may be revised often to reflect the legal, regulatory and operating environment and such revised versions will automatically become applicable to you. We will post any revisions we make to our Privacy Policy on this page and such revised policy becomes effective as at the time it is posted.